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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chase Miller

July 27, 2026

5  out of  5
rating by Chase Miller
"Gene is the man!"
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Copper State Junk Removal & Hauling

July 27, 2026

5  out of  5
rating by Copper State Junk Removal & Hauling
"Rob and his team are the best there is in the Quad Cities. He helped us get the best rates and his customer service is second to none! We would highly recommend Rob Short State Farm Insurance to everyone!"
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Clark Nordyke

July 25, 2026

5  out of  5
rating by Clark Nordyke
"I am getting married soon and wanted to add another vehicle to my policy. The representative at this establishment helped me set up a new auto insurance policy, as well as a policy for life and renters insurance at an amazing rate. He was extremely helpful, and I received excellent customer service."
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Kory Mckinley

July 24, 2026

5  out of  5
rating by Kory Mckinley
"Rob Short is always very helpful.Patiant and knows his business. Im kinda a pain in the ass and he helps me with all my insurance needs. Good job Rob"
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Walt

July 22, 2026

5  out of  5
rating by Walt
"Jeff, not Jake😂, helped with auto and home insurance. He was very professional and helpful. Got us better coverage for less money. Highly recommended."
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Jennifer Navarro

June 24, 2026

5  out of  5
rating by Jennifer Navarro
"The best customer service , and such nice people. Heather Mendez spent ample time with me to explain in detail and help me to understand my new policy information. I highly recommend State Farm and Heather Mendez in Chino Valley,AZ."
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Dr. Cathrine Beaunae

June 15, 2026

5  out of  5
rating by Dr. Cathrine Beaunae
"Heather Mendez, the account representative, is an excellent person to work with. Not only was she kind and friendly, but she was also very professional and efficient when helping me switch my car insurance from a different insurance provider in Montana. There was no lag time in the transfer process and, hence, no penalty fees from ADOT! 👏👏👏👏👏"
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Karen Breightmyer

June 5, 2026

5  out of  5
rating by Karen Breightmyer
"The representative we spoke with was so quick to respond to our need. He was professional and knowledgeable."
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Mireya N

June 5, 2026

5  out of  5
rating by Mireya N
"Heather M. was the best! She gave me options with the best quotes they offer! She made it super quick and easy! Very detailed and professional! Thank you for all your help!"
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Patrick M

April 2, 2026

5  out of  5
rating by Patrick M
"Rob Short was awesome to work with! He made the insurance process easy, clear, simple, and stress-free. He is incredibly knowledgable and he was able to answer all the questions I had. I also appreciate how he genuinely cares about his clients and getting them just the right coverage.
Highly recommend working with Rob!!"
We responded:
"Patrick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rob Short’s Team—we are always here to help!"